Privacy policy

Who is responsible for your data

The controller is CONECTA BELEZA JP, which operates this platform and is the same seller named on the 特定商取引法 disclosure page.

For any request about your data, write to contato.conectabeleza@gmail.com. We answer in Portuguese, English or Japanese.

What we store

For the professional who subscribes to the platform:

• ·account and sign-in: name, email, password (stored only as a hash, which cannot be turned back into a password) and sign-in records;
• ·public profile: display name, profile address, description, specialties, services and prices, photos, WhatsApp, phone, Instagram, website, prefecture and city;
• ·billing: plan, payment method, subscription status, invoices and receipts — and, for those who pay by bank transfer, the date and amount of each transfer received;
• ·performance: how many clicks the profile received, by day and by type of contact.

If you are only visiting

Browsing the site and clicking a professional's contact creates a click record. It stores the type of contact, the language and where the visit came from — and stores the IP address and browser only in hashed form, which lets us count distinct people and has no way back to you.

We use no advertising trackers, build no behavioural profiles and sell no data.

What we do NOT store

Card numbers: payment happens inside Stripe, and card data never reaches our servers.

Conversations: when you click a professional's WhatsApp or Instagram, the conversation happens outside the platform and we have no access to it.

Booking and payment for the beauty service: those happen directly between you and the professional.

What we use it for

To publish and maintain the professional's profile, let clients find her, charge the subscription, show her how her own profile is performing, answer support requests and meet legal and tax obligations in Japan.

Who we share it with

Only the providers the service needs, and only with what each one needs:

• ·Stripe — processes subscription payments;
• ·Resend — sends the platform's emails;
• ·Cloudflare R2 — stores the backups;
• ·the infrastructure the platform runs on, operated by SD Soluctions, partner in the business.

Data outside Japan

Some of the providers above run servers outside Japan. Processing follows the rules of the 個人情報保護法 (Act on the Protection of Personal Information) for transfers to third parties abroad.

For how long

Account data stays while the account exists. Once it is closed, we delete what we are not required to keep — billing records follow the retention period required by Japanese tax law.

Backups are kept for 14 days and then discarded.

Your rights

You may ask to see, correct or delete your data, and ask us to stop using it. Write to contato.conectabeleza@gmail.com; we confirm your identity before acting, so that one person's data is never handed to another.

Cookies

We use two: one that keeps you signed in to the panel, and one that remembers the language you chose. There is no advertising cookie.

What each professional is responsible for

What each professional publishes on her own profile is hers: text, photos, prices and contact details. Service, booking and payment happen outside the platform, directly between her and the client.

Changes to this policy

When this policy changes, the date at the end of the page changes with it. Changes that matter to subscribers are announced by email.